iDecide helps its users to manage waiting time by providing time slots to patients and giving alerts on the possible consulting time on a day of appointment. Waiting time is a factor that determines the decision to seek heath care across the globe. While in public dominated health systems like Canada, Finland, Norway, Netherlands the waiting period is relatively very high for chronic diseases. For example, patients waited an average of 29 days nationally to see a dermatologist for a skin exam, 66 days to have a physical in Boston and 32 days for a heart evaluation by a cardiologist in Washington. Long waiting is a reason for both postponing and foregoing of health seeking in India. The problem in the third world is much worse since the appointment system is not very efficient and majority of clinical visits is made without any appointments. However having an efficient appointment system can manage the crowd and both patients and doctors benefit by saving their time. In India long que is a usual thins at a clinic. If it is a public clinic the line might be longer. The long waiting is at different stages
At all these different levels patients or their relative needs to line up and the time depend on the kind of facility. Usually an OPD visit takes almost a day of the patient and a relative.